Terms And Conditions

The following webhosting Terms and Condition governs the terms of use of the web hosting services described on this website (“http://realwebhosting.net”) for use by Customers offered by realwebhosting.net (“Provider”). The agreement is maintained independently of any other agreement between Provider and Customer, even if Provider and Customer are engaged in other Service agreements or arrangements such as professional services, software development or web development.

Fee

Setup fee - Customer agrees to pay in full the amount of any non-recurring one-time setup fees listed in the Service description prior to any server provisioning, equipment acquisition or installation by Provider.

 

Recurring fee - Customer agrees to pay any recurring fees listed in the Service description one term in advance each anniversary date.

 

Domain Registration - New customers may receive a discounted rate for their first domain registration when activating new hosting service. If hosting service is cancelled and customer wishes to retain domain registration service only, customer is required to pay full recurring price for individual domain registration service.

 

Network Transfer overage fee - Should Customer exceed the total amount of combined network transfer (Bandwidth) as described in the Service description, Customer agrees that overage fees will apply and be due immediately. Any such extended features may cost 15% of the total cost.

 

Additional Resource Utilization fees - Should Customer exceed the total amount of included hosting resource utilization as described in Service Definitions; Customer agrees that overage fees will apply and be due immediately. Any such extended features may cost 15% of the total cost.

 

Term

This Agreement shall be effective as long as Customer or Customer's contacts continue to use Provider's Service. Customer shall pay any applicable sales or privilege taxes, duties, fees or similar liabilities chargeable to or against Provider resulting from the services furnished by Provider.

 

Money Back Guarantee

  

Cancellation - Security measures have been put in place to insure the safe cancellation of all customer related services. In the event that a Service or Account needs to be closed, customers may submit a valid letter to terminate the service rendered by Provider. An email confirmation will be sent to you to insure that cancellations are legitimate. Requests to close by FAX or email are not accepted.

  

Other

 

Data Back-up - Customer is responsible for independent backup of data stored on Provider’s servers; unless the Customer’s Web Hosting Service Order includes backup services in which case data backup will be performed under the terms of the specific data backup plan chosen by Customer.

  

Availability of service - Customer understands and agrees that interruptions of Web Hosting Services may occur due to scheduled maintenance and repair by Provider, or by strikes, riots, vandalism, fires, inclement weather, third-party provider outages, cable cuts , power crisis shortages, acts of terrorism, and or uncontrollable acts of God, or other causes beyond Provider’s control, as defined by standard practices in the industry. Customer agrees that under no circumstances will Provider be held liable for any financial or other damages due to such interruptions. In no event shall Provider be liable to Customer or any other person for any special, incidental, consequential or punitive damages of any kind, including, without limitation, refunds of fees, loss of profits, loss of income or cost of replacement services. Such failure or delay shall not constitute a default under this Agreement.

 

Taxes - If any federal, state or local governmental entity with taxing authority over the services provided under this Agreement imposes a tax directly on the services provided by Provider to Customer under this Agreement (excluding any income, business and occupation, capital gain, death or inheritance, or other indirect taxes), then Provider may pass the direct amount of such cost on to Customer, and Customer shall promptly pay such cost.


       

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